• Please do not use the discount DISC005 when paying with Paypal, Visa, Maestro, Bank card. Only to be used when paying cash or by bank transfer (manually).

                Visit our Shop during opening hours:

                Tielenbaan 59, 2275 Lille (Belgium). 20 minutes from Antwerpen, 10 minutes from Herentals, 15 minutes from Turnhout and only 30 minutes fro Eindhoven!

                Free parking in front of the door and easily accessible.

                Payment options:

                    Bankdetails (EU and Euro zone only):
                    IBAN: BE61 0017 5602 1817
                    BIC: GEBA BE BB
                • PAYPAL to boardgamegeneral@outlook.com
                • Cash on pickup (in Lille near Herentals, Antwerp, Belgium)
                • Please use your ordernumber as a reference


                  SHIPPING OPTIONS (for pickup points, please leave your mobile phone number and prefered pickup point under 'notes' in your order form)

                  <50 >50 >85 >100 >150 >200
                  Belgium MR 3,99 2,99 2,99 FREE Free Free
                  PostNL 6,99 5,99 4,99 3,99 0,99 Free
                  Bpost pickup 6,99 5,99 5,99 3,99 Free Free
                  Bpost 7,99 6,99 5,99 4,99 1,99 Free
                  DPD pickup 6,99 4,99 3,99 2,99 Free Free
                  Netherlands PostNL 8,99 6,99 6,99 4,99 2,99 Free
                  DPD 9,99 7,99 7,99 5,99 3,99 1,99
                  DPD pickup 7,99 6,99 6,99 4,5 Free Free
                  Germany DPD 9,99 6,99 5,99 4,99 3,99 FREE
                  DPD Pickup 8,99 6,99 5,99 3,99 Free Free
                  Country Shipper 0-100€ 100-200€ 200€+
                  France Mondial Relay Pickup Point 7,99 3,99 FREE
                  DPD 12,99 8,99 4,99
                  Italy DPD 23,99 19,99 15,99
                  PostNL 19,99 19,99 19,99
                  Denmark DPD 21,99 17,99 13,99
                  DPD Pickup 16,99 12,99 8,99
                  Poland DPD 21,99 17,99 13,99
                  DPD Pickup 12,99 8,99 4,99
                  Greece DPD 32,99 29,99 24,99
                  Sweden DPD 24,99 21,99 16,99
                  DPD pickup 15,99 13,99 9,99
                  Finland DPD 27,99 23,99 19,99
                  DPD pickup 21,99 17,99 14,99
                  Spain Mondial Relay Pickup Point 12,99 12,99 12,99
                  DPD 22,99 18,99 14,99
                  DPD Pickup 20,99 16,99 12,99
                  PostNL 18,99 18,99 18,99

              Other countries have different shipping options that you can find by selecting the shipping method on your shopping cart or the Paypal checkout.


            Contacting us

            If possible PLEASE ALWAYS put your ordernumber and name in the subject of email that are send to us. It will facilitate quicker replies and less emails that end up in our SPAM mail (answering to an order confirmation or a maling list or something similar usually means we don't read the email because it end up in the spam mail).

            For shipping info, status updates, refund requests, cancellations please contact customer support at cs.boardgamegeneral@outlook.com (please leave your name and ordernumber in the email subject)


              Order and Preorder Conditions

              Orders and preorders are considered final when payed. Preorders that are not payed, do not guarantee that you will get the product.

              Cancelling orders and preorders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administrative work involved), Paypal fees involved, credit notes that have to be made etc).

              Preorders are always subject to the product arriving in our store as we don't have any control over this.

              Kickstarter Conditions

              Kickstarter orders are considered final when payed. Unpaid Kick starter orders will not guarantee that you will get the stock.

              Cancelling Kick starter orders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administratie work involved).

              To avoid tons of emails that we can't keep up with...please refrain from sending emails about arrival times of KS. They are done when they are done...that is the nature of KS.

              Privacy Conditions

              All personal data provided to us (names, addresses, phone numbers, emails etc) will never be sold or provided to other parties.

              Your personal details will only be used by the Boardgamegeneral and only for the purpose of shipping , contacting you or sending out emails like new releases.

              At any time you can ask to be 'forgotten'. Note that this means that we will delete your active account and details except for what we need for tax and reporting reasons. It also means that your active account will stop to exist, so if you would like to order agian, you'll have to create a new account.