Preorders are considered final when payed. Preorders that are not payed, do not guarantee that you will get the product.
Cancelling preorders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administrative work involved).
Preorders are always subject to the product arriving in our store as we don't have any control over this.
Kickstarter orders are considered final when payed. Unpaid Kick starter orders will not guarantee that you will get the stock.
Cancelling Kick starter orders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administratie work involved).
To avoid tons of emails that we can't keep up with...please refrain from sending emails about arrival times of KS. They are done when they are done...that is the nature of KS.
All personal data provided to us (names, addresses, phone numbers, emails etc) will never be sold or provided to other parties.
Your personal details will only be used by the Boardgamegeneral and only for the purpose of shipping , contacting you or sending out emails like new releases.
At any time you can ask to be 'forgotten'. Note that this means that we will delete your active account and details except for what we need for tax and reporting reasons. It also means that your active account will stop to exist, so if you would like to order agian, you'll have to create a new account.