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When paying by bank or cash, enter DISC005 in the voucher/coupon field on your shopping cart (and click apply). This will deduct a net 5% of your order (only to be used when paying by bank or cash).

        • Visit our Shop during opening hours:

          Tielenbaan 59, 2275 Lille (Belgium). 20 minutes from Antwerpen, 10 minutes from Herentals, 15 minutes from Turnhout and only 30 minuts fro Eindhoven!

          Free parking in front of the door and easily accessible.

          Payment options:

              Bankdetails (EU and Euro zone only):
              Boardgamegeneral
              IBAN: BE61 0017 5602 1817
              BIC: GEBA BE BB
              • PAYPAL to boardgamegeneral@outlook.com
              • Cash on pickup (in Schoten, Antwerp, Belgium)
              • Please use your ordernumber as a reference

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            SHIPPING OPTIONS (for pickup points, please leave your mobile phone number and prefered pickup point under 'notes' in your order form)

            Belgium 

            Mondial Relay to a pickup point    3.99€/  1.99€ for orders over 85€/FREE for orders over 100€

            Bpost to a  pickup point                      5.99€/ 3.99€ for orders over 85€/ 1.99€ for orders over 100€/ FREE for order over 150€

            DPD to a pickup point                         5.50€/ 2.99€ for orders over 85€/ 1.99€ for orders over 100€/ FREE for orders over 150€

            Bpost service to your door              6.99€/  4.99€ for orders over 85€/ 3.99€ for orders over 100€/1.99€ for orders over 150€/ FREE for orders over 200€

            Netherlands 

            DPD to a pickup point                          6.99€/ 5.50€ for orders 50-100€/ 2.99€ for order over 100€/FREE for orders over 150€

            DPD to your door                                    8.50€/ 6.5€ for orders 50-100€/ 3.99 for orders over 100€/ 1.99€ for orders over 150€/ FREE for orders over 200€*

            Bpost to your door                                 Fastest and most reliable: 9.99€/ 7.99€ for order over 100€/ 3.99€ for orders over 200€

            Gemany 

            DPD to a pickup point                         6.99€/ 4.99€ for orders over 50€/ 2.99€ for orders over 85€     / 1.99€ for orders over 100€/ FREE for orders over 130€

            DPD to your door                                  7.50€/ 5.99€ for orders over 50€/ 3.99€ for orders over 100€/ 1.99€ for orders over 150€/ FREE for orders over 200€

            Bpost -to your door                              8.99€/ 5.99€ for orders over 85€/ 5.99€ for orders over 100€/ 3.99€ for orders over 150€/ FREE for orders over 200€

                        UK 

                        DPD to a pickup point                         8.99€/ 3.99€ for orders over 85€/ 2.99€ for Orders over 100€/ FREE for orders over 150€

                       Postal Services                                      11.99€/ 7.50€ for orders over 85€/ 6.99€ for orders over 100€/ 3.99€ for orders over 150€

                       France 

                      Mondial Relay to a pickup point     7.99€/ 3.99€ for orders over 85€/ 2.99€ for orders over 100€/ FREE for orders over 150€

                      DPD to a pickup point                          8.99€/3.99€ for orders over 85€/ 2.99€ for Orders over 100€/ FREE for orders over 150€

                     Postal Services                                      11.99€/ 7.50€ for orders over 85€/ 6.99€ for orders over 100€/ 3.99€ for orders over 150

                      Italy

                      PostNL to your door                           15.99€/ 12.99€ for orders over 100€/ 9.99€ for orders over 150€

                      DPD to your door                                18.99€


        Other countries have different shipping options that you can find by selecting the shipping method on your shopping cart.

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                               Contacting us

                               If possible PLEASE ALWAYS put your ordernumber and name in the subject of email that are send to us. It will facilitate quicker replies and less emails that end up in our SPAM mail                                       (answering to an order confirmation or a maling list or something similar usually means we don't read the email because it end up in the spam mail).

                               For shipping info, status updates, refund requests, cancellations please contact customer support at cs.boardgamegeneral@outlook.com     (please leave your name and ordernumber in                            the  email subject)        

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                Order and Preorder Conditions

                Orders and preorders are considered final when payed. Preorders that are not payed, do not guarantee that you will get the product.

               Cancelling orders and preorders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administrative work involved), Paypal fees involved, credit notes that have               to   be made etc).

               Preorders are always subject to the product arriving in our store as we don't have any control over this.

              Kickstarter Conditions

             Kickstarter orders are considered final when payed. Unpaid Kick starter orders will not guarantee that you will get the stock.

             Cancelling Kick starter orders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administratie work involved).

             To avoid tons of emails that we can't keep up with...please refrain from sending emails about arrival times of KS. They are done when they are done...that is the nature of KS.

              Privacy Conditions

              All  personal data provided to us (names, addresses, phone numbers, emails etc) will never be sold or provided to other parties.

              Your personal details will only be used  by  the Boardgamegeneral and only for the purpose of shipping , contacting you or sending out emails like new releases.

              At any time you can ask to be 'forgotten'. Note that this means that we will delete your active account and details except for what we need for tax and reporting reasons. It also means                  that  your  active account will stop to exist, so if you would like to order agian, you'll have to create a new account.